About the Role
PubMatic is adding a new System Administrator who can install, configure, and maintain servers, networks, and operating systems to our growing team. Office 365 Administration, Helpdesk & Ticketing, Deploy and manage Mobile Device Management (MDM) solutions (e.g., Intune, Kandji or AirWatch) for endpoint security and compliance. User Support & Troubleshooting and VC systems (Zoom, Teams, Webex).
What You'll Do
- Install/configured software, Antivirus, and hardware.
- Laptop preparation for end users.
- Administering Linux servers in a virtualized environment (KVM).
- Antivirus server administration.
- Troubleshoot hardware and connectivity issues on environments running various operating systems such as Windows, Linux, VMware, ESX, etc.
- Troubleshoot issues and outages.
- Interfacing with the remote teams effectively.
- Ensure security through access controls, backups, and firewalls.
- Perform daily system monitoring, verifying the integrity and availability of all resources for global users.
- Coordinate with different vendors regarding any service/support for internal IT.
- High-level problem-solving.
We'd Love for You to Have
- Three plus years of experience in system administration.
- Must have basic knowledge of Microsoft Azure and Office 365.
- Should have hands-on experience in different operating systems like Windows, Linux, and Mac.
- General knowledge of networking concepts and basic storage concepts like RAID, SAN, NAS, and iSCSI protocol.
- Should have a good analytical/logical approach to troubleshooting for resolving hardware issues.
- Knowledge of MDM (Mobile device management) solutions such as Kandji, JAMF, Intune, and Kaseya.
- Knowledge of different operating system log files supported on Windows, Linux, and VMware servers.
- Should have hands-on experience with video conferencing devices and managing organizational events.
- Ability to exercise judgment within procedures and practices to determine appropriate action.
- Sense of urgency and ability to manage and prioritize multiple work requirements to meet deadlines.
- Mandatory to have experience with physical servers.
- Basic Shell/Windows PowerShell scripting knowledge.
- Must be self-managed, responsive, and dedicated to customer support.
- Must have worked on the ticketing tool.
- Ability to work independently and in a team environment.
- Strong communication skills (verbal and written communication skills in English).
- Willing to work in a 24 * 7 work environment.
Qualification
- BE/ B.Tech in Computers or equivalent.
- Good to have: Certifications like Microsoft, AWS, or Red Hat.